Return and Refund Policy
Our Return Policy
Weโre a small, family-run Aussie business and we stand behind the quality of everything we sell.
If youโre not happy for any reason, we offer a 90-day money-back or replacement guarantee. Simple as that.
You donโt need to return anything unless itโs just a change of mind.
If youโve opened or used your seeds and something didnโt go to plan, just reach out. We obviously donโt expect seeds to be returned in their original condition once theyโve been planted.
If itโs a genuine issue, weโll refund or replace โ no hassle, no judgement.
If youโve simply changed your mind and the product is unopened and unused, youโre welcome to send it back in original condition for a refund.
Our goal is simple:
We want you growing with confidence.
Just get in touch and weโll make it right.
Email us at hello@survivalseeds.com.au and we'll come up with a plan :)