Return and Refund Policy

At Survival Seeds, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return your item within 30 days of purchase for a refund.

Returns Process:

1. Contact our customer service team at [survivalseedsaustralia@gmail.com] to initiate the return process.
2. Pack the item securely in its original packaging.
3. Include your name, order number, and reason for return in the package.
4. Ship the item to the address provided by our customer service team.

Return Conditions:

- The item must be unused and in the same condition as you received it.
- You are responsible for the cost of return shipping.
- We recommend using a trackable shipping service to ensure the safe return of your item.

Refund Process:

- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
- If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

No Restocking Fee:

- We do not charge any restocking fees for returns.

Exchanges:

- If you would like to exchange your item for a different one, please contact our customer service team for assistance.

Damaged or Defective Items:

- If you receive a damaged or defective item, please contact us immediately for assistance.

Contact Us:

If you have any questions about our return and refund policy, please contact our customer service team at [survivalseedsaustralia@gmal.com].